Mercury Spa - by Simply Spas

1stars

Mercury Spas by Simply Spas

,

Price: From $5,990

"Simply disgusting"

00000

Review by Richard M – Logan QLD.

The sales service left allot to be desired and the after sales service was a joke. No one could give me a straight answer about delivery and then when I finally did get the spa it was the wrong colour!! No apology what so ever.

After filling the spa it took 29 hours to go to the set tempreture of 38 degrees – Way too long if you ask me!!

The first time we used the spa we found it extremly uncomfortable and the spa was extremely noisy. The spa kept getting an error and I kept getting refered to “The Manufacturer”  I left several messages for the manufacturer to contact me and I didnt get a call back. I ended up paying for a new controller on the spastore.com.au web site and did it myself!

When I looked up Universal Spas on the ASIC website nothing comes up!

What a lemon! Warranty is not worth the paper its written on!

Simply Spas – Simply disgraceful!

 

Conclusion Rating
Price
5 stars
Quality
1 stars
Service
1 stars
Customer Support
1 stars
Warranties
1 stars

There are no comments yet, add one below.

Leave a reply

Your email address will not be published. Required fields are marked *

*

*